All Systems Operational
Wiredrive Operational
Site Availability Operational
Email Delivery Operational
Media Playback Operational
Presentation Availability Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Pending Transcode Jobs
Fetching
Page Response Time
Past Incidents
Mar 24, 2017

No incidents reported today.

Mar 23, 2017

No incidents reported.

Mar 22, 2017

No incidents reported.

Mar 21, 2017

No incidents reported.

Mar 20, 2017
Resolved - We have been updated that traffic has been corrected in the affected locations by the source ISP's with this issue. We are pending the root cause for the disruption, however, affected users should be able to refresh your browser and access Wiredrive without issue.

Please let us know if you still have any issues accessing Wiredrive by contacting support@wiredrive.com.

Thank you for your patience.
Mar 20, 16:40 PDT
Update - Our team is still monitoring this issue and in contact with the affected Internet exchange providers to confirm a fix to this issue. We will post updates as soon as they become available.
Mar 20, 11:04 PDT
Monitoring - The peering of traffic from some local Internet Service Providers (ISP's) in the EU to their Internet Exchange Providers is not routing Wiredrive domain request properly. We are working with these providers to resolve this issue at the exchange level but can not say for sure how long it will take for updates to propagate.

We will continue to monitor this issue and provide updates as they become available to us.

Should you have any further questions/concerns, please contact support@wiredrive.com.
Mar 20, 09:00 PDT
Update - Our team is still investigating the cause of this issue. We apologize for the inconvenience and are doing out best to resolve this issue as soon as possible.
Mar 20, 06:58 PDT
Update - Our team is still investigating the current status of this issue. We are seeing broken connections between major internet services providers in this region; connecting directly to Wiredrive services at this time. We are in contact with several providers for additional updates to this issue.

Thank you for your continued patience.
Mar 20, 05:49 PDT
Investigating - We have received reports of access issues in the UK. We have not confirmed the cause of the issue but are doing our best to resolve this as soon as possible. We thank you for your patience and should you have any questions please email our support at support@wiredrive.com.
Mar 20, 04:36 PDT
Mar 19, 2017

No incidents reported.

Mar 18, 2017

No incidents reported.

Mar 17, 2017
Resolved - Storage Maintenance has completed. Please contact support if you experience any issues with uploads, downloads, or media playback.
Mar 17, 17:47 PDT
Monitoring - We are currently making adjustments to our datacenter for storage optimization. During these updates, customers may notice an increase in upload or download response times for the next hour, which should quickly alleviate as traffic shifts to a less busy cluster for new uploads.
Mar 17, 13:03 PDT
Mar 16, 2017

No incidents reported.

Mar 15, 2017

No incidents reported.

Mar 14, 2017
Resolved - We have found and resolved the issue related to slow performance during uploads and downloads. Please let us know if you have any questions or concerns by contacting our support team at support@wiredrive.com. Thank you for your patience.
Mar 14, 11:33 PDT
Monitoring - We have made some updates that should correct any upload or download issues at this time. We will continue this issue for the next hour to confirm the corrections in place are working for all users. Please restart your Wiredrive browser session and let us know if you still have issues by contacting our support team at support@wiredrive.com.
Mar 14, 10:39 PDT
Update - We are still in the process of investigating the cause of this performance issue with our service providers and will provide updates as they become available. We apologize for any inconvenience.
Mar 14, 09:55 PDT
Investigating - We have received reports of poor performance of uploads and downloads from multiple users. Uploads and downloads may fail or be slower than normal. We are investigating this issue with our Content delivery Network (CDN) service providers now and will provide additional updates once resolved.
Mar 14, 08:52 PDT
Mar 13, 2017

No incidents reported.

Mar 12, 2017

No incidents reported.

Mar 11, 2017

No incidents reported.

Mar 10, 2017

No incidents reported.