We have tested the application and all services seem to be back up running normally. Please reach out to support@wiredrive.com if you have any further issues.
Posted Dec 11, 2018 - 16:07 PST
Update
The root cause has been identified and service has been restored. Our engineers continue to monitor the situation.
Posted Dec 11, 2018 - 15:28 PST
Update
We have identified the issue with our upstream service provider and are actively working on a fix.
Posted Dec 11, 2018 - 15:25 PST
Identified
We've identified an issue at an upstream hosting provider, we are working with them to resolve.
Posted Dec 11, 2018 - 14:47 PST
Investigating
We are currently seeing intermittent issues around projects/library and assets. This also affects client facing links. Our engineers are looking in to identifying the issue and will update within the hour.
Thank you for your patience.
Posted Dec 11, 2018 - 14:15 PST
This incident affected: Site Availability, Video Playback, Presentation Availability, and Email Delivery.