Internal Server Error

Incident Report for Wiredrive

Resolved

Our monitoring alerts notified our engineers of a memory leak and our infrastructure became overwhelmed with requests which contributed to the internal server error messages. Our engineers implemented fixes so it won’t occur again in the future. We appreciate your patience while our team rectified these issues to bring Wiredrive back online. Feel free to email support@wiredrive.com with any additional questions.

Posted Oct 24, 2018 - 16:36 PDT

Update

Our engineers are actively narrowing down the issues contributing to the “internal server error” messages for Wiredrive accounts. We will continue providing updates as they come.

Posted Oct 24, 2018 - 15:54 PDT

Investigating

Our team is currently investigating "internal server error" messages for users trying to access their Wiredrive account. We will post an update in the next 30 minutes as it develops.

Posted Oct 24, 2018 - 15:23 PDT

This incident affected: Site Availability.