Presentations Not Loading

Incident Report for Wiredrive

Resolved

This is now resolved.

Posted Aug 21, 2020 - 13:58 PDT

Monitoring

Backup resources have been deployed. Wiredrive Presentations are now loading properly. Our engineers are continuing to monitor system usage to ensure that there are no further interruptions

Posted Aug 21, 2020 - 12:03 PDT

Identified

We can confirm that Presentations are not loading due to a timeout by an upstream provider. Our engineers are currently moving to backup resources.

Posted Aug 21, 2020 - 11:49 PDT

Investigating

We are investigating reports of Presentations not loading.

Posted Aug 21, 2020 - 11:45 PDT

This incident affected: Presentation Availability.